Privacy Policy
Ajwa Creation
At Ajwa Creation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use and protect your information when you shop with us at ajwacreation.pk
Section 1 — What Information Do We Collect?
When you place an order with us, we collect only the information necessary to process and deliver your order:
- Full name
- Delivery address
- Phone number
- Email address (if provided)
We do not collect any unnecessary personal information beyond what is required to complete your order and deliver it to your doorstep.
When you browse our website, we also automatically receive your device’s internet protocol (IP) address which helps us understand your browser and operating system for website improvement purposes.
Section 2 — How Do We Use Your Information?
We use your personal information only for the following purposes:
- Processing and confirming your order
- Arranging delivery via Leopard Courier
- Contacting you regarding your order status
- Sending occasional promotional emails for special events such as Eid and wedding season collections (only with your permission)
We do not sell, trade or share your personal information with any third party for marketing purposes.
Section 3 — Consent
How do we get your consent?
When you provide your personal information to place an order and arrange delivery, you consent to us collecting and using it for that specific purpose only.
For promotional emails regarding special events and new collections, we will only contact you if you have given us your permission to do so.
How can you withdraw your consent?
If you wish to stop receiving promotional emails or want us to stop contacting you, you may withdraw your consent at any time by contacting us at:
- info@ajwacreations.pk
- +92 3315251288
Section 4 — Payment Information
All payments are processed via online bank transfer. We do not store any of your banking or financial information on our servers.
For your security, we strongly recommend:
- Only transferring payment to our official bank accounts
- Always saving your payment transfer receipt as proof of payment
- Never sharing your banking credentials with anyone
Our official payment details will only be shared through our verified website ajwacreation.pk or our official WhatsApp number +92 3315251288.
Section 5 — Email Marketing
With your permission, we may send you occasional promotional emails about:
- Eid collections
- Wedding season collections
- Summer lawn collections
- Special discounts and offers
We respect your inbox and will only send emails for significant events and new collections. You can unsubscribe from our emails at any time by contacting us at info@ajwacreations.pk
Section 6 — Social Media & Advertising
We are planning to run promotional campaigns on Facebook and Instagram to bring you our latest collections and offers. These platforms may use cookies and pixels to show you relevant advertisements based on your browsing activity.
We recommend reviewing the privacy policies of Facebook and Instagram to understand how they handle your data when you interact with our advertisements.
Section 7 — Third Party Services
We use the following third party services to operate our business:
- Leopard Courier — for order delivery across Pakistan
- Google Analytics — to understand how visitors use our website
- Facebook, Instagram and Tiktok — for planned promotional campaigns
These service providers have their own privacy policies and we recommend reviewing them. We only share the minimum information necessary with these providers to deliver our services to you.
Section 8 — Disclosure of Information
We may disclose your personal information only if:
- Required by law or government authority
- Necessary to protect the rights and safety of Ajwa Creation or its customers
- You have violated our Terms of Service
We will never sell or share your personal information for commercial purposes.
Section 9 — Security
We take the security of your personal information seriously. We implement reasonable precautions to ensure your information is not lost, misused, accessed without authorization or destroyed.
However, please note that no method of data transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.
Section 10 — Age of Consent
By using our website ajwacreation.pk, you confirm that you are at least 18 years of age or that you have the consent of a parent or guardian to use this website and make purchases.
Section 11 — Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page immediately. We encourage you to review this policy regularly to stay informed about how we protect your information.
If significant changes are made to this policy, we will notify you through our website or via email.
Section 12 — Contact Us
If you have any questions, concerns or requests regarding your personal information or this Privacy Policy, please contact us:
- Email: info@ajwacreations.pk
- Phone/WhatsApp: +92 3315251288
- Address: Minhas Road, Burma Town, Islamabad, Pakistan
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Business Hours:
- Monday to Thursday: 9:00 AM to 10:00 PM
- Friday: 3:00 PM to 10:00 PM